MEET OUR TEAM

Director Jamie Bartolotta proudly lives in the Illawarra with his wife Erin and their daughters, Emelia and Poppy. Being born and raised locally has given Jamie a strong connection to the community and a genuine appreciation for the homes, families, and lifestyle that make the Illawarra such a special place to live. His passion for helping local families improve and transform their homes has become one of the driving forces behind the continued growth and success of Bartolotta Bathrooms & Plumbing.

After establishing the business more than six years ago, Jamie began with a clear and ambitious vision — to create a company that would raise the standard of plumbing and bathroom renovations within the region. He recognised a gap in the local market for a business that could deliver premium-quality bathroom renovations and exceptional plumbing workmanship, while still maintaining honest pricing, transparent communication, and a personalised customer experience. Through hard work, dedication, and a relentless commitment to quality, that vision has successfully become a reality.

What originally started as a local plumbing business has evolved into a highly respected renovation company specialising in high-end bathroom and laundry transformations across the Illawarra. Jamie’s reputation has been built through consistency, professionalism, and a genuine passion for what he does. His hands-on involvement in every project ensures that each renovation is completed to the highest possible standard, with careful attention paid to every detail from the initial planning stages through to final completion.

Jamie has always believed that successful renovations are about far more than simply upgrading a space. For him, it is about creating bathrooms and living environments that improve the way people live every day. He understands the importance of designing spaces that feel luxurious, practical, comfortable, and timeless while still reflecting the unique style and needs of each individual client. His passion lies in transforming outdated or impractical areas into beautiful, highly functional spaces that families can enjoy for many years to come.

As both a qualified plumber and experienced bathroom renovation specialist, Jamie brings extensive technical expertise and industry knowledge to every project. His broad skillset allows him to oversee all aspects of a renovation with confidence and precision, ensuring the plumbing, construction, waterproofing, layout, and finishes all work seamlessly together. Jamie is known for his problem-solving ability and innovative mindset, often finding creative solutions that maximise functionality while maintaining a high-end aesthetic.

One of Jamie’s greatest strengths is his commitment to continuous improvement. He is constantly looking for ways to grow both personally and professionally, whether that involves staying up to date with the latest products and industry innovations, refining internal systems and processes, or investing in the development of his team. His drive to continually improve ensures Bartolotta Bathrooms & Plumbing remains at the forefront of modern bathroom renovation and plumbing solutions within the Illawarra region.

Jamie also places enormous value on customer service and communication, believing that the client experience is just as important as the final result itself. Renovating can often feel overwhelming for homeowners, which is why Jamie works hard to create a process that feels smooth, transparent, and stress-free from beginning to end. He takes pride in building genuine relationships with clients, listening carefully to their ideas, and ensuring they feel informed and supported throughout every stage of the project.

His honest and approachable nature, combined with his strong work ethic and attention to detail, has allowed him to build long-lasting relationships with both clients and industry professionals alike. Much of the business’ continued success has come through repeat clients and word-of-mouth referrals — something Jamie takes immense pride in, as it reflects the trust and satisfaction of the people he has worked with over the years.

Above all, Jamie remains deeply passionate about delivering exceptional workmanship, outstanding customer care, and spaces that truly enhance everyday living. His dedication to quality, integrity, and innovation continues to shape the foundation of Bartolotta Bathrooms & Plumbing and drives the business forward as it continues to grow throughout the Illawarra and surrounding regions.

Born and raised in the Illawarra, Maddy brings a genuine understanding of the local lifestyle, homes, and design trends that resonate with homeowners throughout the region. Alongside her husband, she has personally undertaken and completed a number of home renovations, giving her valuable firsthand experience in both the creative and practical aspects of transforming living spaces. Through these experiences, Maddy has developed a strong eye for modern, vibrant, and functional design schemes, with a passion for creating spaces that feel both timeless and personalised.

Her love for property and home design led her to study Real Estate, where she built a successful career as a Property Manager. Working closely with homeowners, tenants, tradespeople, and investors gave Maddy a well-rounded understanding of customer expectations, property presentation, and the importance of quality workmanship and communication. Although she recently stepped away from the industry to focus on raising her daughter, her real estate knowledge and experience continue to play a significant role within Bartolotta Bathrooms & Plumbing.

Maddy’s background gives her a unique perspective when helping guide renovation projects, as she understands not only what looks visually appealing, but also what adds practicality, functionality, and long-term value to a home. Her ability to combine aesthetic styling with everyday usability helps clients feel confident in their design choices while ensuring spaces remain comfortable and functional for years to come.

Known for her positive attitude, approachable personality, and strong attention to detail, Maddy is passionate about creating an enjoyable and stress-free experience for every client. She understands that renovating can feel overwhelming at times, which is why she places such importance on clear communication, organisation, and building genuine relationships with clients throughout the process.

Her vibrant energy brings a refreshing dynamic to the team, and her enthusiasm for both people and design naturally translates into outstanding customer service. Whether she is assisting with selections, helping coordinate projects, or supporting clients throughout their renovation journey, Maddy is dedicated to making every experience a positive one.

And, as the team would agree, she also does an excellent job of keeping the boys organised, motivated, and on track every step of the way.

Jayson is one of our highly skilled plumbers and a valued member of the Bartolotta Bathrooms & Plumbing team. With a strong passion for his trade and a genuine commitment to quality workmanship, Jayson consistently delivers exceptional results across every project he undertakes. Whether he is completing detailed maintenance work, complex plumbing installations, or contributing to full bathroom renovations, he approaches every task with professionalism, precision, and care.

Known for his keen attention to detail and high standards of workmanship, Jayson takes immense pride in ensuring every job is completed correctly, efficiently, and to the highest possible standard. His dedication to quality is evident in everything he does, and clients regularly commend him for his reliability, strong work ethic, and approachable nature. No matter the size or complexity of the task, Jayson is always willing to go the extra mile to ensure the best outcome for both the client and the team.

Jayson’s extensive plumbing knowledge, practical problem-solving ability, and calm approach on site make him an invaluable part of the business. He is someone the team can always rely on, particularly when faced with challenging situations that require both technical skill and careful attention to detail. His ability to think critically and work efficiently under pressure allows projects to run smoothly while maintaining the high-quality finish Bartolotta Bathrooms & Plumbing is known for.

Beyond his technical expertise, Jayson brings an incredible energy to the workplace through his wicked sense of humour and positive attitude. He has a natural ability to connect with both clients and colleagues, creating a friendly, approachable atmosphere wherever he goes. His easy-going personality and genuine nature help clients feel comfortable and confident throughout the renovation or plumbing process, while his strong teamwork and communication skills contribute greatly to the positive culture within the business.

Jayson embodies everything Bartolotta Bathrooms & Plumbing stands for — hard work, integrity, professionalism, and genuine care for the people we work with. Whether he is solving a complex plumbing issue, supporting the team on a major renovation, or simply bringing laughter to the worksite, Jayson plays an important role in ensuring every project is completed with both quality craftsmanship and a positive client experience.